Mell Can I open a package before signing?
If there aren’t any holes in the box and it hasn’t been crumpled or compressed, you’re good to go. It’s normal for a box to be scuffed up, but it shouldn’t be dented, have perforations in it or signs of being opened.
Why is it important not to sign the on the delivery receipt before checking the package?
You Need to Inspect Remember the cardinal rule of any delivery: never sign for any package before inspecting it. This should be done in front of the delivery person because once the person leaves, it is too late. If you find any damage later, it becomes your sole responsibility to file a claim.
Does the person who ordered a package have to sign for it?
If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient’s door. If no signature is required, the shipment will be left at the recipient’s door.
What is the purpose of signing for deliveries?
Signing the Proof of Delivery When a consignee signs a proof of delivery, that signature denotes two things: The goods arrived safely and without noticeable damage. The cargo is now in the hands of the consignee and all responsibility shifts thereto.
What do you look for when you are inspecting a delivery?
Check the delivery receipt for the consignee’s name and address. If your company has more than one location, make sure the goods are for this exact address. Check the freight to see if it is the same as described on the delivery receipt. Look at the label on each item to make sure the shipment belongs to you.
What is the difference between a read receipt and a delivery receipt?
A delivery receipt confirms delivery of your email message to the recipient’s mailbox, but not that the recipient has seen it or read it. A read receipt confirms that your message was opened.
What is the correct way to take someone’s signature for proof of delivery?
Accepted Proof of Delivery is either the name + signature of the person who accepted the items or, if Authority to Leave is provided, taking a picture via the Sherpa Driver app of the items and where you have left them + a description where you left the items. NOTE: never forge a signature.
Where do I sign the proof of delivery?
In such cases, the receiver should notify the designated person about the importance of checking the package before signing the POD. Many courier companies offer the possibility to sign online for the delivery of your parcel. You can also request that they leave it at your door.
Do you check all your deliveries for damage before signing?
If an item I have paid for does not arrive in 100% perfect condition, and there is no way of checking for damage there-and-then (which in most cases, there isn’t), then the customer has every right to sign to accept the delivery, but to also note that the item has NOT been checked for damage!
What happens if I don’t sign my package before delivery?
In case the indicated recipient cannot be physically present at the delivery location at the specified delivery time, he/she can appoint someone else to receive the parcel on his/her behalf. In such cases, the receiver should notify the designated person about the importance of checking the package before signing the POD.
Do you check all your deliveries before signing?
Now this morning Fedex delivered a canvas print. Was in a nice sturdy box and taped up with fragile tape. The box looked immaculate and I just signed for the item. Upon later inspection after opening I noticed that the centre support was broken.