What is the first step of the troubleshooting process quizlet?

1: The 6 Step Troubleshooting Process

IDENTIFY the problem.
ESTABLISH a theory of probable cause (question the obvious).
TEST the theory to determine the cause.
ESTABLISH a plan of action to resolve the problem AND implement the solution.

What are the steps in the troubleshooting process?

During what step in the troubleshooting process does the technician demonstrate to the customer how the solution corrected the problem?

Verify full system functionality.
Establish a plan of action to resolve the problem.
Document the findings, actions, and outcomes.
Establish a theory of probable cause. Explanation:

What are the 5 steps in troubleshooting?

The Five Steps of Troubleshooting

Information Gathering.
Analysis and Planning.
Implementation of a solution.
Assessment of the effectiveness of the solution.
Documentation of the incident.

What are the 6 steps in the troubleshooting process?

The six steps are:

Identify the problem.
Establish a theory of probable cause.
Test the theory to determine cause.
Establish a plan of action to resolve the problem and implement the solution.
Verify full system functionality and if applicable implement preventative measures.
Document findings, actions, and outcomes.

Which troubleshooting procedure is most useful?

Which troubleshooting procedure is most useful when the operating system reports that a file cannot be opened? Running the hard disk drive utility. -is most useful when the operating system reports that a file cannot be opened. This answer has been confirmed as correct and helpful.

What is the last step in the troubleshooting methodology?

The steps are: identify the problem, establish a theory of probable cause, test the theory, establish a plan (including any effects of the plan), implement the plan, verify full system functionality, and—as a final step—document everything.

What are the 7 troubleshooting steps?

What are the types of troubleshooting?

Here we will explore the different kinds of troubleshooting steps and the tools we use for fault detection and closure of the same.

Troubleshooting IP Problems.
Troubleshooting Local Connectivity Issues.
Correcting the Repetitive IP address Entry Issue.
Troubleshooting Physical Connectivity Issues.

What are the 7 steps to problem solving?

Effective problem solving is one of the key attributes that separate great leaders from average ones.

Step 1: Identify the Problem.
Step 2: Analyze the Problem.
Step 3: Describe the Problem.
Step 4: Look for Root Causes.
Step 5: Develop Alternate Solutions.
Step 6: Implement the Solution.
Step 7: Measure the Results.

How do you troubleshoot?

9.2 General Steps to Troubleshoot an Issue

Identify the symptom: Identify the Type of Issue. Find the problem area.
Eliminate non-issues: Make sure the correct patches, drivers, and operating systems are installed.
Find the cause: Check for typical causes in the area.
Find the fix: Find a possible workaround.

When you open a program the hard drive does what?

Whenever you open, save or download a file, your hard drive has to read or write the file’s data. Opening a program or moving between levels in a game taxes the hard drive even more, as your machine has to load a large amount of data.

What are the 7 steps in troubleshooting?

There are two major stages in the troubleshooting process. The first stage is identifying the issue. The second stage is performing the actual repair (or taking other steps that identifying the issue has made clear). To identify the issue, you must: Gather information. Verify the issue. Try quick fixes. Use appropriate diagnostics.

Which is the first step in troubleshooting a network?

The first step in troubleshooting a network is to identify the problem. As a part of this step, you should do the following: Gather information about the current state of the network using the network troubleshooting tools that you have available to you. Duplicate the problem on a test piece of hardware or software, if possible.

What’s the best way to troubleshoot a problem?

Verify the issue. Try quick fixes. Use appropriate diagnostics. Perform a split-half search. Use additional resources to research the issue. Escalate the issue (if necessary). After you have identified the issue, you must: Repair or replace the faulty item. Verify the repair by testing the product thoroughly.

How is network troubleshooting a repeatable process?

In networking, signal attenuation can cause distortion or confusion for a transmission, and network administrators will need to utilize different resources to amplify the signal. Network troubleshooting is a repeatable process, which means that you can break it down into clear steps that anyone can follow. 1. Identify the Problem

What are the steps of troubleshooting?

Five-Step Troubleshooting Process. The five-step troubleshooting process consists of the following: Verify that a problem actually exists. Isolate the cause of the problem. Correct the cause of the problem. Verify that the problem has been corrected. Follow up to prevent future problems.

What is a troubleshooting methodology?

Problem: An application is running slowly. Solution 1: Close and reopen the application. Solution 2: Update the application. To do this, click the Help menu and look for an option to check for Updates.

What is a troubleshooting procedure?

Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.

What is mechanical troubleshooting?

Mechanical Troubleshooting. Troubleshooting is critical in the process of determining machine failure and correcting it. The troubleshooter’s task is to fix the underlying problem, in order to reduce the risk of failure in the future.